Accessible home automation · Melbourne

Accessible home automation, installed properly.

Licensed electrical installation and technical implementation for plan-managed and self-managed NDIS participants, private clients and approved referral pathways—working with participants, families, OTs, AT advisers, providers and builders.

Function firstWe work from the required outcome and approved scope.
Manual fallbackEssential access is not placed behind a hobby controller.
Clear rolesClinical recommendations stay with the OT or AT adviser.
Licensed electrical implementation · REC 35801 · A-Grade A62716 · Evidence and approval checked per project

Important: Carbon Group Electrical is not a registered NDIS provider. Under current rules, plan-managed and self-managed participants can usually engage registered or unregistered providers, depending on the support and plan. Carbon provides electrical and technical services—not occupational therapy, clinical advice, funding approval or independent advocacy.

What we implement

Controls designed around everyday function.

The final equipment and control method must suit the assessed outcome, the property and the support available after handover. We do not substitute a prescribed augmentative and alternative communication (AAC) or environmental control device with a consumer smart-home product.

Accessible lighting and power

Reachable switches, supported buttons, app or voice control, selected scenes and electrical alterations within the agreed scope.

Doors, locks and entry

Electrical interfaces for suitable door operators, activation devices, locks, intercoms and access equipment, coordinated with the relevant suppliers and assessor.

Blinds, curtains and windows

Supported motor and control interfaces selected around reach, visibility, routine and safe manual operation.

Heating and cooling controls

Supported controls and accessible interfaces where the equipment, recommendation and approved scope allow.

Buttons, voice, tablet and app control

The control method is selected with the participant and adviser. A familiar physical option remains available where practical.

Repairs, changes and handover

System records, training, agreed support and a clear pathway for faults, equipment changes and future modifications.

Door and access automation

Access cannot depend on a fragile shortcut.

  • Supported operator and lock hardware
    Equipment needs a clear Australian supplier, warranty and service route.
  • Manual release and failure behaviour
    The project team agrees what happens during a fault or power interruption.
  • Backup requirements
    Battery and emergency-power needs are defined from the assessed use, building and applicable standard.
  • Commissioning with the right people
    Operation is tested with the participant and relevant support person or assessor where appropriate.

Where Home Assistant may fit

Home Assistant may provide convenient scenes or a dashboard over supported equipment. It is not the underlying layer that makes an essential door open, sends a call for help or operates another safety-critical function.

  • Commercial equipment underneath
  • Vendor-backed service path
  • Separate manual activation
  • Documented account ownership

Funding and approval pathways

Approval is specific to the person and the scope.

We can prepare a technical assessment and itemised electrical scope for the contracting party. Funding amounts and universal project thresholds are not quoted here because current public guidance conflicts and each pathway has different approval and invoicing rules.

NDIS

Plan-managed and self-managed

Carbon can quote eligible electrical, door-automation or environmental-control implementation where it aligns with the participant's plan, evidence and required approval. The plan manager or participant should confirm funding and the applicable support before work starts.

Transport Accident Commission

TAC-approved home modifications

TAC publishes home automation as a possible home modification where it is clinically required because of transport injuries and approved through the case pathway. Carbon confirms the contracting and payment arrangement for each project before proceeding.

Support at Home

Provider-arranged work

Where a registered provider and prescribed support plan approve electrical or control work, Carbon can discuss implementation as a contractor or associated provider. This is not a claim that Carbon directly accepts Support at Home funding.

Other approved pathways

Builder, provider or insurer scopes

WorkSafe, SWEP, DVA, CHSP, SDA, private and builder-led projects follow different rules. Carbon only proceeds after the relevant party confirms the written scope, authorisation and payment pathway.

Who can contact us

Participants, families and project professionals.

Participants and nominees

Explain the outcome you want and who is helping with decisions or funding.

OTs and AT advisers

Send the functional recommendation or request technical input before finalising a scope.

Support coordinators and providers

Request an itemised implementation quote with roles, assumptions and handover needs made clear.

Builders and project managers

Coordinate electrical, door, network, backup and control interfaces before construction milestones are missed.

Project process

From recommendation to reliable handover.

  1. Confirm authority and outcome

    We identify who is enquiring, the preferred communication method, the functional outcome and who can approve the work.

  2. Review evidence and site

    Available recommendations, drawings and equipment are reviewed before or during the technical site assessment.

  3. Issue an itemised quote

    Equipment, electrical labour, programming, commissioning, training, exclusions and payment stages are separated.

  4. Install, test and document

    The agreed system is commissioned, fallback is explained and applicable electrical documentation is supplied.

Common questions

Accessible automation questions

Is Carbon Group Electrical a registered NDIS provider?

No. Carbon is an unregistered provider. Under current rules, plan-managed and self-managed participants can usually use registered or unregistered providers, depending on the support and plan. NDIA-managed participants should confirm whether the proposed support must be delivered by a registered provider before engaging Carbon.

Do I need an OT or AT adviser?

Many funded supports require appropriate evidence or a recommendation. Carbon can provide technical input and an itemised installation quote, but the clinical or functional recommendation remains with the qualified assessor.

Can TAC pay for home automation?

TAC states that necessary home automation modifications may be considered where they are required because of transport injuries, clinically increase independence and are approved through the TAC pathway. Approval and contracting arrangements are confirmed for each project.

Do you accept Support at Home funding?

Carbon does not currently claim direct acceptance of Support at Home funding. We can discuss approved electrical implementation with a registered provider where the work is included in the person's support plan and the provider confirms the arrangement.

Can Home Assistant control an essential door or emergency function?

It may provide a convenience interface over suitable equipment, but it is not used as the underlying safety or access-critical layer. Essential functions require supported hardware, manual fallback and a documented service pathway.

What information should I send?

Send the functional outcome, suburb, property type, who is making the enquiry, preferred communication method, relevant recommendation or drawings if available, and the quote deadline. Please do not send a diagnosis or unnecessary medical history through this form.

Technical enquiry

Request an accessible automation assessment

Describe the functional outcome and project stage. Do not include diagnoses or unnecessary health information.

By submitting, you confirm you have authority to share these project details. We use them only to respond to the enquiry. See our Privacy Policy.

Privacy note: please do not enter a participant number, diagnosis, medical history or other sensitive information in this public form. We will arrange a suitable method if documents are needed later.

Looking for general residential automation rather than an accessibility-specific project? Visit Smart Home Automation Melbourne East.